I remember in 2009, being encouraged by younger staff members to join Face Book. Well, it took me a minute to conform, because I’d heard people would be “all in your business” if you get on Facebook.
It was one of my younger Customer Care Coordinators, “Yay Alli!”, that encouraged me to give it a try. So, I gave her the ropes, my stipulations, she knew our vision and our culture… and I let her go for it.
I am so glad I decided to embrace that measure of change. I have made connections, increased my revenue, maintained connections, and learned so much in the process of embracing the social media change!
Three take away’s form this:
1-It’s great to have the younger generation in the mist of your flow. They will bring innovation, new ideas. and new concepts that you could otherwise be in the dark about, or possibly ignore or avoid because it’s simply not what you are use to!
2- Face Book connections will be ALL In Your Business. Which is a good thing if done properly. People need to KNOW, LIKE, and TRUST you!
3- Remaining relevant is important to your business growth and sustainability!